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Smart Alerts & Notification Automation | Advanced Alerts & Notifications Engine | Notification Rules Engine for Odoo | Multi-Channel Notification Manager | Email Notifications | Alert Automation | Escalation Management

Smart Alerts & Notification Automation | Advanced Alerts & Notifications Engine | Notification Rules Engine for Odoo | Multi-Channel Notification Manager | Email Notifications | Alert Automation | Escalation Management

Universal alert rules engine with multi-channel notifications

₹ 6,110.00

Author Serynto Technologies
Technical Name st_smart_alerts_center
License OPL-1
Versions 18.0 19.0
Last Updated : 20 MAY 2026 (v19.0.0.1.0)

Smart Alerts & Notifications Center

A centralized, no-code notification engine for Odoo 19 that helps teams proactively monitor critical business events and take action before issues escalate.

Create intelligent alert rules for any Odoo model and automatically notify the right people when specific conditions are met. Whether it's a missed customer meeting, overdue task, delayed delivery, unapproved purchase order, or stalled sales opportunity, the system continuously monitors your data and delivers timely notifications to responsible users.

No custom development required—simply configure your conditions and let Odoo handle the rest.

Why Use This Module?

Never Miss Critical Business Events

Automatically notify managers, team leaders, or responsible users when important actions are overdue, missed, or require attention.

Fully Configurable Rules Engine

Create alerts for virtually any Odoo model using standard domain filters and conditions without writing code.

Notify the Right Person

Route notifications to record owners, managers, specific users, teams, followers, or other responsible stakeholders.

Centralized Monitoring

Monitor Sales, CRM, Projects, Helpdesk, Inventory, Accounting, HR, Manufacturing, and any custom module from a single notification center.

Proactive Management

Identify issues before they become problems by alerting users when records require attention.

Common Use Cases & Benefits

Common Use Cases

  • A salesperson has a scheduled CRM activity for a customer meeting. If the activity remains overdue or is not completed on time : Notify the salesperson. Escalate the notification to the sales manager. Create a follow-up activity automatically.
  • Notify managers when opportunities remain in the same stage for more than a specified number of days.
  • Alert account managers when customer follow-up activities are overdue.
  • Notify purchasing managers when purchase orders are waiting for approval beyond a defined threshold.
  • Alert warehouse teams when stock levels fall below critical limits.
  • Notify project managers when tasks approach or exceed deadlines.
  • Escalate unresolved support tickets that have not received a response within a defined period.

Benefits

  • Improves accountability across teams.
  • Reduces missed deadlines and forgotten tasks.
  • Enables proactive management and escalation.
  • Eliminates manual monitoring of critical records.
  • Works across all Odoo applications.
  • Adapts to unique business processes without development.
  • Ensures important events always reach the right people.
  • Creates a single, centralized notification and alerting framework for the entire organization.

How it works

  1. Create a Smart Alert Rule.
  2. Select the Odoo model to monitor.
  3. Configure trigger conditions using domain filters.
  4. Define who should receive notifications.
  5. Choose one or more actions: In-App Notification, Popup Alert, Email Notification, Activity Creation, Escalation Workflow.
  6. Activate the rule.
  7. The system continuously monitors records and automatically executes configured actions when conditions are met.

Example: Missed Meeting Escalation

Business Requirement

Sales managers need visibility when customer meetings are missed.

Configuration
Model: Activities
Condition: Activity Deadline < Today AND Status ≠ Done
Notify: Activity Owner
Escalate: Sales Manager
Action: Create Follow-Up Activity
Result

User receives notification, manager gets informed, and follow-up activity is automatically created.

Smart Alerts automatically detects problems and triggers the right actions before issues grow.

Key Features

Centralized notification management
Works with any standard or custom Odoo model
No-code rule configuration
Advanced trigger conditions using Odoo domains
Real-time monitoring and alert generation
Notify responsible users, managers, teams, or custom recipients
Automatic activity creation
Escalation workflows
In-app notifications
Email notifications
Popup alerts
Multiple actions per rule
Flexible scheduling and monitoring options
Supports custom modules and custom fields

Version 19.0.0.1.0 | Released on : 20th May, 2026

UPDATE Initial Release.
Yes. The engine hooks into the core 'base' model, allowing it to track records in any module, whether standard or custom.
It's a cooling-off period (configurable in minutes) that prevents the system from sending duplicate alerts for the same record change.
Yes, we provide support for any doubts, queries, and bug fixing.

Support

Get Immediate support for any of your query

You will get support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.

WRITE TO US AT :

sales@serynto.com

For any help and doubt or issue regarding the module, Drop a mail to our technical team.

RAISE A TICKET AT :

https://serynto.com/helpdesk

For support or to request customization, Create A Support Ticket by copying the link and opening it in a new tab.