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CASE STUDY 2

Modernizing a National Retail Chain with Odoo 18

How Serynto migrated 50+ retail locations to Odoo 18 and optimized POS performance for lightning-fast transactions.

3x Faster
POS Transaction Speed
50+
Stores Migrated
Zero
Downtime During Migration
99.2%
Inventory Accuracy
35%
Customer Satisfaction Increase

PROJECT OVERVIEW

A rapidly growing retail chain with 50+ locations across India was running an outdated version of Odoo (v14) that could no longer keep pace with their expansion. Slow POS transactions, inventory sync issues, and lack of real-time analytics were costing them sales and customer satisfaction. Serynto was brought in to execute a full migration to Odoo 18 with POS optimization.

THE CHALLENGE

The existing Odoo 14 installation had accumulated years of technical debt — custom patches, deprecated modules, and inconsistent configurations across stores. POS transaction times averaged 45 seconds, causing queue buildup during peak hours. Inventory discrepancies between stores and the central warehouse resulted in frequent stockouts and overstock situations.

OUR SOLUTION

Serynto executed a comprehensive migration strategy: we first audited and cleaned all existing data, then rebuilt custom modules for Odoo 18 compatibility. The POS system was completely re-engineered with offline-first architecture, local caching, and optimized product search. A centralized inventory management module with real-time sync was deployed, along with a custom analytics dashboard for store managers and executives.

OUR PROCESS

System Audit Complete audit of existing Odoo 14 setup across all 50+ locations.
Data Migration Strategy Designed a zero-downtime migration plan with data validation checks.
POS Re-engineering Built offline-first POS with local caching and optimized UX.
Staged Rollout Migrated stores in batches of 10 with parallel validation.
Performance Optimization Fine-tuned database queries and server infrastructure for peak loads.

TECHNOLOGY STACK

Odoo 18 Python PostgreSQL Redis PWA Nginx AWS
" The migration was flawless. Our checkout times dropped dramatically and our staff actually enjoys using the new system. Serynto delivered exactly what they promised. "
Priya Sharma CTO, RetailNova Pvt Ltd
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